Social impact

Making a difference to our customers’ lives is at the heart of what we do at MMS. Across each of our brands, we deliver on this purpose by providing solutions in making complex matters simple. 

Our business directly impacts people working in not-for-profit, government and community service organisations and people living with disabilities. 

Our MMS community investment program aims to positively impact the communities in which we operate. The program consists of three focus areas.  

1. Investing in strategic areas where MMS can make a meaningful social impact.
2. Supporting the integral work our clients, customers and partners do in their communities.
3. Contribute to the communities in which we operate. 

To read about our contributes in FY25 click here.

Reconciliation

As an Australian business with a proud history of making a difference in people’s lives, our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples have equitable access to opportunities to participate in the social, cultural, economic and political fabric of our country and are empowered to achieve the outcomes they want in life.    

MMS is proud to be part of a strong network of 3,000 corporate, government and non-profit organisations that have a Reconciliation Action Plan (RAP) endorsed by Reconciliation Australia. 

Our journey began in 2022 with the launch of our Reflect RAP, which laid the foundations of cultural competency within our businesses. In 2025, we progressed to the Innovate RAP stage. In this phase, we are focused on building upon those foundations and further reconciliation efforts within our sphere of influence. 

DOWNLOAD INNOVATE RAP

DOWNLOAD REFLECT RAP

Accessibility and Inclusion

In June 2022, MMS launched our Accessibility and Inclusion Plan (AIP), which aims to enhance accessibility of our products, services and workplaces for people living with disability and their carers. Through our AIP Working Group we have implemented and progressed the focus areas and deliverables outlined in the AIP Plan. The AIP Working Group, led by Verity Gilpin CEO Plan and Support Services (PSS), has developed MMS’ second AIP Plan, which is informed by the outcome of MMS completing the Australian Disability Network’s Access and Inclusion Index and input from the Australian Disability Network.  We look forward to releasing the Plan in the second half of 2025. 

During FY25 we continued to provide opportunities for our people to build their disability awareness and confidence by offering training facilitated by Jigsaw Australia for MMS teams hosting Jigsaw trainees. We were also very proud to partner with Wheelchair Rugby Australia through Plan Partners and sponsor the 2025 Santos Wheelchair Rugby World Challenge – held in Adelaide. Our sponsorship offered a high-impact platform to celebrate sporting excellence and deepen engagement with the disability community.  

By working together with Wheelchair Rugby Australia, we aim to help break down barriers and build a future where everyone can participate, feel valued and reach their full potential. 

Click here to read our first AIP. 

To learn more about our progress, commitments and initiatives that support our Social impact focus area read our FY25 Sustainability Report.